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DoorDash pays $131.5M to settle NYC wage compliance violations

Technical bugs and boundary issues caused most payment failures

1 Sep 22 8:00 AM · 1d ago · 2 articles · 2 sources · development 1 of 1

DoorDash attributed errors to technical bugs and complex situations such as deliveries crossing city boundaries, multiple pickup or drop-off locations, and incomplete or inaccurate banking information from workers. Around $6.6 million in payments never reached workers, and another $5.7 million arrived days or weeks late.

Technical bugs and boundary issues caused most payment failures
about.doordash.com

“We screwed up. Our mistakes meant some Dashers were underpaid or paid late. While these mistakes weren't intentional, that doesn't make them okay.”

DoorDash · techmeme ↗

DoorDash Delivery platform operatorNew York City Department of Consumer and Worker Protection (DCWP) Regulatory enforcement agency

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1Technical bugs and boundary issues caused…
8 AM4 PMyesterday8 AM4 PMnow · 4:45 AM ET

Reported in the same hours no headline names this development itself — these 1 claim were published in its stretch

  1. 2 outlets Making It Right: Our Settlement with the City of New York

    first by about.doordash.com, 1d ago · also DoorDash

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