conv.

← The whole story
Business
Blog post 'I Don't Want the Details' sparks HN debate over blameless postmortems

Michael Heap publishes 'I Don't Want the Details' essay

1 Yesterday 9:04 AM · 17h ago · 1 article · 1 post · 2 sources · development 1 of 4

Heap recounts an SVP cutting off his incident explanation and argues the phrase signaled trust in competence rather than dismissiveness, urging teams to ask 'what are we changing' instead of 'why did this happen.'

Michael Heap publishes 'I Don't Want the Details' essay
michaelheap.com

“I already believe you. Now let's talk about what happens next”

Michael Heap (paraphrasing the SVP)

Michael Heap Author of the essaySVP of engineering (unnamed) Subject of the essay

The whole story articlespostscomments the bright band is this development · numbered dots are the others · click one to jump

Peak 5 pieces in one half hour at Yesterday, 9 AM; 48 pieces over 18 hours (2 articles · 4 posts · 42 comments) Yesterday, 8:08 AM — quietYesterday, 8:38 AM — 3 pieces · 2 articles · 1 post — Newswires 2, Hacker News 1Yesterday, 9:08 AM — 2 pieces · 1 post · 1 comment — Hacker News 1, Mastodon 1Yesterday, 9:38 AM — 5 pieces · 5 comments — Hacker News 5Yesterday, 10:08 AM — 1 piece · 1 comment — Hacker News 1Yesterday, 10:38 AM — 5 pieces · 5 comments — Hacker News 5Yesterday, 11:08 AM — 2 pieces · 2 comments — Hacker News 2Yesterday, 11:38 AM — 4 pieces · 4 comments — Hacker News 4Yesterday, 12:08 PM — 4 pieces · 4 comments — Hacker News 4Yesterday, 12:38 PM — 1 piece · 1 comment — Hacker News 1Yesterday, 1:08 PM — 5 pieces · 1 post · 4 comments — Hacker News 4, Mastodon 1Yesterday, 1:38 PM — quietYesterday, 2:08 PM — 2 pieces · 2 comments — Hacker News 2Yesterday, 2:38 PM — 1 piece · 1 comment — Hacker News 1Yesterday, 3:08 PM — 4 pieces · 1 post · 3 comments — Hacker News 3, Mastodon 1Yesterday, 3:38 PM — quietYesterday, 4:08 PM — 1 piece · 1 comment — Hacker News 1Yesterday, 4:38 PM — 1 piece · 1 comment — Hacker News 1Yesterday, 5:08 PM — quietYesterday, 5:38 PM — 2 pieces · 2 comments — Hacker News 2Yesterday, 6:08 PM — 2 pieces · 2 comments — Hacker News 2Yesterday, 6:38 PM — quietYesterday, 7:08 PM — 1 piece · 1 comment — Hacker News 1Yesterday, 7:38 PM — 1 piece · 1 comment — Hacker News 1Yesterday, 8:08 PM — quietYesterday, 8:38 PM — quietYesterday, 9:08 PM — quietYesterday, 9:38 PM — 1 piece · 1 comment — Hacker News 1Yesterday, 10:08 PM — quietYesterday, 10:38 PM — quietYesterday, 11:08 PM — quietYesterday, 11:38 PM — quietToday, 12:08 AM — quietToday, 12:38 AM — quietToday, 1:08 AM — quietToday, 1:38 AM — quiet 1234
1Michael Heap publishes 'I Don't Want the…2Commenters call the trust logic…3Other commenters defend the SVP's framing…
12 PM4 PM8 PMnow · 2:08 AM ET

What was reported 1 claim about this development

  1. 2 outlets I don't want the details

    first by HN Best, 17h ago · also HN Frontpage

All 4 developments of Blog post 'I Don't Want the Details' sparks HN debate over… →

MastodonHacker NewsNewswires