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England's water companies hit worst environmental rating on record despite £5bn spend

Report coincides with record customer complaints and planned bill rises

4 Oct 29 · 10d ago · 3 posts · 1 source · development 4 of 4

In September, complaints to the Consumer Council for Water rose 84% year-over-year to the highest level in 20 years. Customer bills are expected to rise 36% on average between 2025 and 2030. Despite £5 billion invested over the past five years in pollution control, Mike Keil of the CCW said many customers reported no improvement in service or performance.

Report coincides with record customer complaints and planned bill rises
bbc.co.uk

“Many customers have not noticed any improvement in customer service or performance despite recent bill rises.”

Mike Keil, Consumer Council for Water chief executive

Alan Lovell Environment Agency chairDame Angela EagleDame Angela Eagle Environment SecretaryMike Keil Consumer Council for Water chief executiveWater UK Industry body

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Peak 5 pieces in 3h at Oct 29, 10 AM; 16 pieces over 10 days (10 articles · 5 posts · 1 comment) Oct 29, 1 AM — 2 pieces · 2 articles — Google News 2Oct 29, 4 AM — 2 pieces · 2 articles — Newswires 2Oct 29, 7 AM — 4 pieces · 2 articles · 1 post · 1 comment — Reddit 2, Google News 1, Newswires 1Oct 29, 10 AM — 5 pieces · 3 articles · 2 posts — Newswires 3, Mastodon 2Oct 29, 1 PM — 1 piece · 1 post — Mastodon 1Oct 29, 4 PM — quietOct 29, 7 PM — quietOct 29, 10 PM — quietOct 30, 1 AM — quietOct 30, 4 AM — 1 piece · 1 post — Mastodon 1Oct 30, 7 AM — quietOct 30, 10 AM — quietOct 30, 1 PM — quietOct 30, 4 PM — quietOct 30, 7 PM — quietOct 30, 10 PM — quietOct 31, 1 AM — quietOct 31, 4 AM — quietOct 31, 7 AM — quietOct 31, 10 AM — quietOct 31, 1 PM — 1 piece · 1 article — Mastodon 1Oct 31, 4 PM — quietOct 31, 7 PM — quietOct 31, 10 PM — quietNov 1, 1 AM — quietNov 1, 3 AM — quietNov 1, 6 AM — quietNov 1, 9 AM — quietNov 1, 12 PM — quietNov 1, 3 PM — quietNov 1, 6 PM — quietNov 1, 9 PM — quietNov 2, 12 AM — quietNov 2, 3 AM — quietNov 2, 6 AM — quietNov 2, 9 AM — quietNov 2, 12 PM — quietNov 2, 3 PM — quietNov 2, 6 PM — quietNov 2, 9 PM — quietNov 3, 12 AM — quietNov 3, 3 AM — quietNov 3, 6 AM — quietNov 3, 9 AM — quietNov 3, 12 PM — quietNov 3, 3 PM — quietNov 3, 6 PM — quietNov 3, 9 PM — quietNov 4, 12 AM — quietNov 4, 3 AM — quietNov 4, 6 AM — quietNov 4, 9 AM — quietNov 4, 12 PM — quietNov 4, 3 PM — quietNov 4, 6 PM — quietNov 4, 9 PM — quietNov 5, 12 AM — quietNov 5, 3 AM — quietNov 5, 6 AM — quietNov 5, 9 AM — quietNov 5, 12 PM — quietNov 5, 3 PM — quietNov 5, 6 PM — quietNov 5, 9 PM — quietNov 6, 12 AM — quietNov 6, 3 AM — quietNov 6, 6 AM — quietNov 6, 9 AM — quietNov 6, 12 PM — quietNov 6, 3 PM — quietNov 6, 6 PM — quietNov 6, 9 PM — quietYesterday, 12 AM — quietYesterday, 3 AM — quietYesterday, 6 AM — quietYesterday, 9 AM — quietYesterday, 12 PM — quietYesterday, 3 PM — quietYesterday, 6 PM — quietYesterday, 9 PM — quietToday, 12 AM — quietToday, 3 AM — quietToday, 6 AM — quietToday, 9 AM — quiet 1–4
1–4Report coincides with record customer…
Oct 30Oct 31Nov 1Nov 2Nov 3Nov 4Nov 5Nov 6now · 10:28 AM ET

Reported in the same hours no headline names this development itself — these 2 claims were published in its stretch

  1. 3 outlets Eight of England’s nine water companies still failing on environment, report finds

    first by Guardian Business, 9d ago · also Guardian, Guardian Environment

    1 more headline
  2. 2 outlets Serious pollution by water industry remains high despite £5bn investment, say regulators

    first by Mastodon, 7d ago · also BBC

What people said 2 voices · verbatim

All 4 developments of England's water companies hit worst environmental rating on… →

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