Unite.AI details Cresta's voice-agent architecture
1 Nov 2 8:20 PM · 9d ago · 4 articles · 1 post · 2 sources · development 1 of 2
A technical write-up outlined Cresta's shared-memory voice agents, deterministic guardrails, real-time Agentic Assist for human reps, and Conversation Intelligence scoring, framing the acquisition's product logic.
“Salesforce announces plans to acquire Cresta, a provider of AI-powered contact center automation software; source: Salesforce agreed to pay $2.7B for Cresta”
Techmeme@techhub.social, Aggregator reposting The Information scoop · mastodon ↗Salesforce Acquirer, CRM software makerCresta Voice-AI startup being acquiredKishan Chetan EVP and GM of Agentforce and Service Cloud, SalesforcePing Wu CEO of Cresta
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first by SiliconANGLE, 9d ago · also Futurum, Salesforce Ben, Axios, Tech Monitor, Verdict, Silicon Republic +2
8 more headlines
- Salesforce Moves to Acquire Cresta Futurum · 9d ago
- Salesforce Acquires Cresta: Buying Spree Continues With Voice Agent Company Salesforce Ben · 9d ago
- Salesforce continues spending spree with $2.7B Cresta buy Axios · 9d ago
- Salesforce to acquire voice AI company Cresta Tech Monitor · 9d ago
- Salesforce to acquire Cresta in deal reportedly valued at $2.7bn Silicon Republic · 9d ago
- Salesforce agrees to acquire Cresta for a reported $2.7B to add voice agents to Service Cloud RuntimeWire · 9d ago
- Salesforce Agrees to Buy Cresta for Voice-Led Customer Service AI Unite.AI · 9d ago
- Salesforce Signs Definitive Agreement to Acquire Cresta Salesforce · 9d ago
All 2 developments of Salesforce to Buy Voice-AI Startup Cresta for $2.7 Billion →
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