Huang unveils Salesforce's Koa reasoning model at Dreamforce
NVIDIA CEO Jensen Huang and Salesforce's Marc Benioff announce Koa, a CRM reasoning model built on NVIDIA's open Nemotron 3 Super.
What to know
- Salesforce unveiled Koa, its first CRM reasoning model, built on NVIDIA's open Nemotron 3 Super and trained on three decades of proprietary enterprise data with zero customer data used.
- Huang positioned AI as infrastructure enabling all companies and countries to become agentic enterprises, framing universal AI adoption as inevitable.
- Huang argued that safety and innovation speed are compatible goals, rejecting tradeoffs and emphasizing responsible product development as an engineering problem.
“Safety is paramount in a lot of ways. It's job one. However, safety is an engineering problem.”
Jensen Huang, NVIDIA CEO · NVIDIA Blog ↗
Jensen Huang NVIDIA founder and CEO
Marc Benioff Salesforce CEORohan Kumar Salesforce president of platform and engineeringSalesforce Enterprise software companyNVIDIA AI infrastructure company
How it unfolded 2 developments, newest first · click a bar or a number to jump articles
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1
Rohan Kumar confirms zero customer data used in Koa training
Salesforce's president of platform and engineering Rohan Kumar stated that not a single byte of customer data was used during Koa's training or inference, emphasizing privacy protection in the model's development.
“Not a single byte of customer data was used.”
— Rohan Kumar -
background
Huang projects all enterprises becoming AI companies — Huang forecast that every company, enterprise, and country will become an AI company, operating as agentic enterprises. He also pushed back against narratives that AI threatens jobs or the software industry, framing AI adoption as essential.
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background
Huang emphasizes safety as engineering problem, not barrier to innovation — Huang stated that safety is paramount and an engineering problem that can be solved alongside speed and innovation. He rejected the notion that safety and speed are incompatible, arguing companies should run fast but pause if products are unsafe.
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2
Huang and Benioff announce Salesforce's Koa reasoning model at Dreamforce
NVIDIA CEO Jensen Huang joined Salesforce CEO Marc Benioff onstage at Moscone Center to announce Koa, Salesforce's first CRM reasoning model. The model was built by post-training NVIDIA Nemotron 3 Super on proprietary synthetic data drawn from nearly three decades of enterprise CRM deployments.
“With electricity, we could power everything. With the internet, you can find anything. And now, with artificial intelligence as an infrastructure layer across the planet, we can know everything and do anything.”
— Jensen Huang
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first by NVIDIA Blog, 12d ago · also NVIDIA