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AIQuiet 12d · day 12

Macy's launches 'Ask Macy's' AI chatbot powered by Google Gemini

The retailer's new chatbot generates personalized product recommendations and styling advice from natural language searches.

newest coverage 11d agosummary written 10d ago5 pieces Newswires

What to know

  • Macy's rolled out 'Ask Macy's,' an AI-powered chatbot built on Google's Gemini technology that answers natural language shopping queries.
  • The tool personalizes product recommendations and styling suggestions based on customer searches.
  • The retailer reports the chatbot is attracting younger shoppers to its platform.

“The 'Ask Macy's' chatbot generates personalized product recommendations, styling ideas and related item suggestions from plain-language searches.”

Macy's · Cleveland.com ↗

Macy's Retail companyGoogle AI technology provider

How it unfolded 1 development · click the chart to see its coverage articles

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    1. 4 outlets first by AL.com, 11d ago · also PennLive, MassLive, The Oregonian · read ↗