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TechMoving now · day 3

iPhone 18 Pro Face ID bug causes crashes, freezes for some users

Apple's redesigned Face ID system is triggering system reboots on certain iPhone 18 Pro models running iOS 27.

newest coverage 1h agosummary written 2d ago21 pieces12 likes & upvotes1 comments NewswiresMastodonGoogle News

What to know

  • iPhone 18 Pro owners report Face ID failures causing system freezes and reboots, primarily when unlocking protected apps with biometric authentication.
  • 9to5Mac has reproduced the bug on a European model; the scope of the problem is unclear as not all users are affected.
  • The issue may be related to Apple's hardware redesign moving the infrared camera under the display, but is likely fixable via iOS 27 software update.

“Apple moved Face ID's infrared camera underneath the top-left corner of the display on the iPhone 18 Pro models to achieve a smaller Dynamic Island on the devices.”

Joe Rossignol, MacRumors writer · MacRumors ↗

Apple Device manufacturer9to5Mac Technology publication

iPhone 18 Pro Face ID bug causes crashes, freezes for some users
9to5mac.com

How it unfolded 2 developments, newest first · click a bar or a number to jump articlesposts

Peak 5 pieces in one hour at Sep 21, 10 AM; 21 pieces over 3 days (10 articles · 11 posts) Sep 21, 10 AM — 5 pieces · 3 articles · 2 posts — Google News 2, Mastodon 2, Newswires 1Sep 21, 11 AM — 5 pieces · 2 articles · 3 posts — Mastodon 4, Newswires 1Sep 21, 12 PM — quietSep 21, 1 PM — quietSep 21, 2 PM — quietSep 21, 3 PM — 4 pieces · 4 articles — Google News 4Sep 21, 4 PM — quietSep 21, 5 PM — quietSep 21, 6 PM — quietSep 21, 7 PM — quietSep 21, 8 PM — quietSep 21, 9 PM — quietSep 21, 10 PM — quietSep 21, 11 PM — 1 piece · 1 post — Mastodon 1Sep 22, 12 AM — quietSep 22, 1 AM — quietSep 22, 2 AM — quietSep 22, 3 AM — quietSep 22, 4 AM — quietSep 22, 5 AM — quietSep 22, 6 AM — quietSep 22, 7 AM — quietSep 22, 8 AM — quietSep 22, 9 AM — quietSep 22, 10 AM — quietSep 22, 11 AM — quietSep 22, 12 PM — quietSep 22, 1 PM — quietSep 22, 2 PM — quietSep 22, 3 PM — quietSep 22, 4 PM — 1 piece · 1 post — Mastodon 1Sep 22, 5 PM — quietSep 22, 6 PM — quietSep 22, 7 PM — quietSep 22, 8 PM — quietSep 22, 9 PM — quietSep 22, 10 PM — quietSep 22, 11 PM — quietYesterday, 12 AM — quietYesterday, 1 AM — quietYesterday, 2 AM — quietYesterday, 3 AM — quietYesterday, 4 AM — 1 piece · 1 post — Mastodon 1Yesterday, 5 AM — quietYesterday, 6 AM — quietYesterday, 7 AM — quietYesterday, 8 AM — quietYesterday, 9 AM — quietYesterday, 10 AM — quietYesterday, 11 AM — quietYesterday, 12 PM — quietYesterday, 1 PM — quietYesterday, 2 PM — quietYesterday, 3 PM — quietYesterday, 4 PM — quietYesterday, 5 PM — quietYesterday, 6 PM — quietYesterday, 7 PM — quietYesterday, 8 PM — quietYesterday, 9 PM — quietYesterday, 10 PM — quietYesterday, 11 PM — quietToday, 12 AM — quietToday, 1 AM — 2 pieces · 1 article · 1 post — Mastodon 1, Newswires 1Today, 2 AM — 2 pieces · 2 posts — Mastodon 2Today, 3 AM — quiet 1–2
Sep 22yesterdaynow · 4:45 AM ET
  1. 2

    MacRumors reports Face ID issues across multiple categories

    MacRumors documents reports from Reddit and forum members experiencing three distinct Face ID problems: app unlock failures that freeze and reboot devices, 'Face ID is Not Available' setup errors, and the device ignoring the 'Require Attention for Face ID' setting.

    “It is unclear how widespread this problem is, but it can be hit or miss and not all users are affected.”
    — Joe Rossignol, MacRumors writer · source
    • DailyCyberSecurity@infosec.exchange

      Discover why the iPhone 18 Pro Face ID fails and causes system restarts. Learn how to avoid this iOS 27 bug when accessing password-protected apps. # iPhone18Pro # FaceIDGlitch # iOS27 # AppleBugs # TechNews https:// securityonline.info/iphone-18- pro-face-id-glitch-crashes/?utm_source=mastodon&utm_medium=jetpack_social

      DailyCyberSecurity@infosec.exchangeMastodon23h ago5▲view on Mastodon ↗
    2 more of the top 3 · 5 posts in this stretch
    • heiseonlineenglish@social.heise.de

      iPhone 18 Pro and new Apple Watches: Reports of crashes Buyers of the iPhone 18 Pro and new Apple Watches report software errors. While Face ID causes iPhone bugs, the watches crash randomly. https://www. heise.de/en/news/iPhone-18-Pro…

      heiseonlineenglish@social.heise.deMastodon1d agoview on Mastodon ↗
    • 9to5Mac@mastodon.online

      A number of iPhone 18 Pro owners report their device freezes and reboots after a failed Face ID attempt. 9to5Mac has reproduced the bug on at least one European iPhone 18 Pro model. More https:// 9to5mac.com/iphone-18-pro-face -id-bug-system-reboot/?utm_source=dlvr.it&utm_medium=mastodon

      9to5Mac@mastodon.onlineMastodon2d agoview on Mastodon ↗
    all of them →
  2. 1

    9to5Mac reproduces Face ID bug triggering system crashes

    9to5Mac confirms a software glitch in iOS 27 where Face ID authentication failures on protected apps cause the device to freeze and reboot. The outlet reproduces the bug by failing Face ID authentication and tapping 'Try Face ID Again' on a European iPhone 18 Pro model.

    “If you are afflicted by the bug, the phone will lock up and stop responding to all touch input. After a few seconds, the phone panics and reboots back to the lock screen.”
    — Benjamin Mayo
  3. background

    iPhone 18 Pro and Pro Max launch — Apple released the iPhone 18 Pro and Pro Max with a redesigned Face ID system featuring an infrared camera moved underneath the display near the status bar to achieve a smaller Dynamic Island.

Also covered reported alongside — the timeline has no entry for these yet

  1. 3 outlets Some iPhone 18 Pro Users Experiencing Face ID Issues

    first by MacRumors, 2d ago · also 9to5Mac, PhoneArena

    2 more headlines

and 5 smaller pieces

What people are saying 1 voices from 1 site · best of 5 · verbatim