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StubHub Canada fined $20K for ticket resale violations under Ontario price cap law

The ticket reseller faces penalties for allegedly selling above face value and lacks proof of original prices, but plans to appeal.

newest coverage 3d agosummary written 3d ago8 pieces MastodonGoogle News

What to know

  • Ontario fined StubHub Canada $20,000 in September for two alleged violations of its ticket resale price cap law: selling above face value and facilitating transactions without proof of original price.
  • StubHub contests the fine, arguing the law's enforcement is technically infeasible—verifying original ticket prices requires data only the original seller platforms possess, and StubHub lacks access to it.
  • The fines are the second enforcement action under the 2026 legislation; SeatGeek Canada was fined $25,000 in August for similar violations.

StubHub Canada Ltd. Ticket resale platformOntario government Regulatory authorityJack Sterne StubHub spokespersonGiulia Paikin Ontario Minister of Public and Business Service Delivery spokesperson

StubHub Canada fined $20K for ticket resale violations under Ontario price cap law
theglobeandmail.com

How it unfolded 2 developments, newest first · click a bar or a number to jump articlesposts

Peak 5 pieces in two hours at Sep 21, 2 PM; 8 pieces over 5 days (5 articles · 3 posts) Sep 21, 10 AM — 2 pieces · 2 posts — Mastodon 2Sep 21, 12 PM — quietSep 21, 2 PM — 5 pieces · 5 articles — Google News 5Sep 21, 4 PM — quietSep 21, 6 PM — quietSep 21, 8 PM — quietSep 21, 10 PM — quietSep 22, 12 AM — quietSep 22, 2 AM — quietSep 22, 4 AM — quietSep 22, 6 AM — quietSep 22, 8 AM — quietSep 22, 10 AM — quietSep 22, 12 PM — quietSep 22, 2 PM — quietSep 22, 4 PM — quietSep 22, 6 PM — 1 piece · 1 post — Mastodon 1Sep 22, 8 PM — quietSep 22, 10 PM — quietSep 23, 12 AM — quietSep 23, 2 AM — quietSep 23, 4 AM — quietSep 23, 6 AM — quietSep 23, 8 AM — quietSep 23, 10 AM — quietSep 23, 12 PM — quietSep 23, 2 PM — quietSep 23, 4 PM — quietSep 23, 6 PM — quietSep 23, 8 PM — quietSep 23, 10 PM — quietSep 24, 12 AM — quietSep 24, 2 AM — quietSep 24, 4 AM — quietSep 24, 6 AM — quietSep 24, 8 AM — quietSep 24, 10 AM — quietSep 24, 12 PM — quietSep 24, 2 PM — quietSep 24, 4 PM — quietSep 24, 6 PM — quietSep 24, 8 PM — quietSep 24, 10 PM — quietYesterday, 12 AM — quietYesterday, 2 AM — quietYesterday, 4 AM — quietYesterday, 6 AM — quietYesterday, 8 AM — quietYesterday, 10 AM — quietYesterday, 12 PM — quietYesterday, 2 PM — quietYesterday, 4 PM — quietYesterday, 6 PM — quietYesterday, 8 PM — quietYesterday, 10 PM — quietToday, 12 AM — quietToday, 2 AM — quietToday, 4 AM — quietToday, 6 AM — quietToday, 8 AM — quietToday, 10 AM — quietToday, 12 PM — quiet 12
Sep 22Sep 23Sep 24yesterdaynow · 1:38 PM ET
  1. 2

    Ontario government reiterates enforcement stance on ticket resale violations

    Giulia Paikin, spokesperson for Ontario's Minister of Public and Business Service Delivery, repeated the government's standard statement about ticket seller compliance, warning of fines up to $250,000 and public listing on the Consumer Beware List for violations.

    “All ticket sellers in Ontario must comply with our legislation that prohibits the resale of tickets above face value. Any seller who breaks those rules could face fines of up to $250,000 and be publicly identified on the Consumer Beware List.”
    — Giulia Paikin
    • EricAlper@mastodon.social

      StubHub Canada plans to appeal a $20,000 Ontario fine over alleged ticket resale violations. Here's why marketplaces could face growing pressure to verify what sellers originally paid for tickets.

      EricAlper@mastodon.socialMastodon3d agoview on Mastodon ↗
  2. 1

    StubHub disputes fine and announces appeal

    StubHub spokesperson Jack Sterne said the company will appeal the penalty, claiming the law has gaps on how marketplaces should verify original ticket prices. He stated the government has acknowledged this issue and will address it through regulation.

    “The fact is we are upholding our responsibility as best we can despite the law's silence on some core issues, like how a marketplace should verify the original price of a ticket.”
    — Jack Sterne
    1. 3 outlets StubHub Canada fined $20K under ticket cap law, company to appeal penalty

      first by Toronto Star, 4d ago · also CBC, CP24

      2 more headlines

    • Ontario fines StubHub $20,000 under new law capping ticket resale prices https://www. theglobeandmail.com/business/a rticle-ontario-fines-stubhub-20000-under-new-law-capping-ticket-resale-prices/?utm_source=flipboard&utm_medium=activitypub Posted into Business @ business-globeandmail

      globeandmail@flipboard.comMastodon5d agoview on Mastodon ↗
  3. background

    Ontario issues $20K fine to StubHub Canada for ticket resale violations — The province issued two $10,000 fines to StubHub: one for allegedly making a ticket available for sale above face value and another for facilitating a transaction without proof of the original price. The fines appeared on Ontario's Consumer Beware List on Monday.

Also covered reported alongside — the timeline has no entry for these yet

  1. 2 outlets StubHub Fined Under Ontario Law Capping Resale Prices at Face Value

    first by Exclaim!, 4d ago · also Global News

    1 more headline

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