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Bill Pappas named Time Executives of the Year for MetLife AI push

MetLife's CEO receives recognition after leading $3.2B modernization and building AI defense capabilities.

newest coverage 1d agosummary written 1d ago3 pieces MastodonNewswires

What to know

  • Pappas is recognized for executing MetLife's $3.2 billion modernization and steering the company's AI transformation.
  • Two years of AI-focused work has yielded measurable gains: faster claims processing, lower costs, and improved customer experience.
  • Beyond value creation, Pappas built capabilities to use AI defensively, protecting the company against AI-driven threats.

“This whole thing is about learning, unlearning, and relearning.”

Bill Pappas, MetLife CEO · Time ↗ · Sep 21

Bill Pappas MetLife CEO

Bill Pappas named Time Executives of the Year for MetLife AI push
Time

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  1. 1

    Time names Pappas Executive of the Year

    Time magazine recognizes MetLife CEO Bill Pappas for overseeing the insurance giant's $3.2 billion modernization initiative and leading the company's AI strategy over two years.

    “AI is not technology-led; it's CEO-led. It's changing the way we look at efficiency, at individual productivity, and our growth.”
    — Bill Pappas
    1. 1 outlet Executives of the Year: Bill Pappas

      first by Time, 1d ago

    • Bill Pappas https:// time.com/collection/executives -of-the-year-tech-data/2026/bill-pappas/?utm_source=flipboard&utm_medium=activitypub Posted into Top Stories @ top-stories-time

      time@flipboard.comMastodon1d agoview on Mastodon ↗