Disney+ ad break cuts into Arsenal Women's Champions League match
An unintended technical glitch interrupted three minutes of live coverage during Arsenal's opening fixture, sparking viewer complaints.
What to know
- Disney+ accidentally cut to a 3-minute commercial break during Arsenal's Women's Champions League match with 15 minutes remaining, a violation of its advertised ad-free premium tier.
- The company attributed the interruption to an unintended technical issue and said it is taking steps to address it.
- The incident compounds criticism of Disney+'s broader coverage approach, including an unconventional analysis show deemed gimmicky and unsuitable for sports broadcast.
Disney+ Women's Champions League broadcasterESPN Producer of Disney+ Women's Champions League coverageArsenal Women's football clubFlo Lloyd-Hughes Broadcaster
How it unfolded 2 developments, newest first · click a bar or a number to jump articles
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Broadcaster Flo Lloyd-Hughes criticises Disney+ coverage format as childish
Flo Lloyd-Hughes, a broadcaster, posted a scathing comparison on X of Disney+'s new analysis show The Hangout to children's television programming, citing the show's unconventional format including a dog in the studio, a pasta quiz about Italy, and guests eating vegetables while discussing matches.
“Disney's new UWCL coverage is the closest we've seen to CBBC football (derogatory).”
— Flo Lloyd-Hughes -
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Disney+ Help account clarifies ad policy after viewer complaints
Disney+ responded to fan frustration on social media, explaining that while Disney+ Standard and Premium plans are supposed to be without commercial interruption, "Live and special events may also have ads." The company acknowledged the disruption was unintended and caused by a technical issue being addressed.
“Our Disney+ Standard and Disney+ Premium plans are without commercial interruption, but these plans may include limited promotional content… Live and special events may also have ads.”
— Disney+ Help account -
background
Advert break interrupts Arsenal Women's Champions League broadcast — An unintended technical issue caused Disney+ to cut to a commercial break during the second half of Arsenal's match against HB Køge with approximately 15 minutes remaining. The interruption lasted about three minutes, with some viewers seeing advertisements and others seeing an on-screen message stating "commercial break in progress" on an orange backdrop.
Also covered reported alongside — the timeline has no entry for these yet
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first by Guardian Media, 4d ago · also Guardian Business, The Guardian Football, Guardian Sport
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first by Yahoo Sports, 4d ago · also The Independent