EPFO launches WhatsApp service for PF balance checks, auto-settles small inactive accounts
India's retirement fund body rolls out verified WhatsApp access and automatic settlement of inoperative accounts up to Rs 1,000.
What to know
- EPFO launched a verified WhatsApp service enabling 34 crore members to check PF balances, view transactions, and access passbooks without visiting offices.
- Automatic settlement of inoperative accounts with balances up to Rs 1,000 is now live for Aadhaar-verified beneficiaries, expected to benefit ~1 lakh accounts worth Rs 5 crore.
- The measures were announced on EPFO's 74th Foundation Day as part of a broader emphasis on worker-centric digital innovation and accessibility.
- Services include personalised guidance on the Employment Linked Incentive scheme under the Pradhan Mantri Viksit Bharat Rozgar Yojana (PMVBRY).
“Social protection and labour reforms must reach not just workers in the organised sector but also those in the unorganised sector, up to the last mile.”
Chandra Bhushan Kumar, Labour Secretary · Indian Express ↗
Mansukh Mandaviya Union Labour and Employment MinisterChandra Bhushan Kumar Labour SecretaryEmployees' Provident Fund Organisation (EPFO) India's retirement fund administrator
How it unfolded 2 developments, newest first · click a bar or a number to jump articles
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Mandaviya frames reforms as worker-centric innovation for EPFO's 75th year
Speaking at EPFO's 74th Foundation Day, Mandaviya emphasised that social security must be driven by human sensitivity and compassion for workers. Labour Secretary Chandra Bhushan Kumar called for constant digital-age evolution to reach beneficiaries in both organised and unorganised sectors.
“Social security must be driven by human sensitivity, adding that every concern and grievance of workers must be addressed with compassion and empathy.”
— Mansukh Mandaviya -
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EPFO launches WhatsApp service and auto-settlement of small inactive accounts
Union Labour Minister Mansukh Mandaviya announced a verified WhatsApp service for EPFO's 34 crore total members and 8 crore active subscribers, enabling access to PF balance, transactions, and passbooks. Simultaneously, EPFO began automatic settlement of inoperative accounts with balances up to Rs 1,000 following Aadhaar and bank verification.
“This will make routine services accessible through a familiar mobile platform and reduce the need to visit EPFO offices.”
— Ministry of Labour and Employment -
first by The Economic Times, 13d ago · also Rediff, Livemint, Indian Express, Times of India
6 more headlines
- Check PF Balance, Transactions On WhatsApp Rediff · 13d ago
- Mandaviya rolls out EPFO services through WhatsApp: Check PF balance, passbook and latest transactions on your phone Livemint · 13d ago
- EPFO launches WhatsApp service to check PF balance, passbook, last five transactions Indian Express · 13d ago
- EPFO brings PF balance, passbook and transaction details to WhatsApp Times of India · 13d ago
- How to use WhatsApp to avail EPFO services - Check EPF balance and download passbook on EPFO’s WhatsApp channel: EPF subscribers can now access these services through its WhatsApp channel The Economic Times · 12d ago
- EPFO WhatsApp Services number: Guide to check online EPF balance, last 5 transactions; download passbook | Scan QR code Livemint · 12d ago
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2 outlets EPFO brings PF balance, passbook and transaction details to WhatsApp: What subscribers can access
first by The Times of India, 13d ago · also Telegraph India
1 more headline
- EPFO launches WhatsApp services for PF balance, passbook access; automates small claims Telegraph India · 13d ago
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