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BusinessQuiet 13d · day 14

EPFO launches WhatsApp service for PF balance checks, auto-settles small inactive accounts

India's retirement fund body rolls out verified WhatsApp access and automatic settlement of inoperative accounts up to Rs 1,000.

What to know

  • EPFO launched a verified WhatsApp service enabling 34 crore members to check PF balances, view transactions, and access passbooks without visiting offices.
  • Automatic settlement of inoperative accounts with balances up to Rs 1,000 is now live for Aadhaar-verified beneficiaries, expected to benefit ~1 lakh accounts worth Rs 5 crore.
  • The measures were announced on EPFO's 74th Foundation Day as part of a broader emphasis on worker-centric digital innovation and accessibility.
  • Services include personalised guidance on the Employment Linked Incentive scheme under the Pradhan Mantri Viksit Bharat Rozgar Yojana (PMVBRY).

“Social protection and labour reforms must reach not just workers in the organised sector but also those in the unorganised sector, up to the last mile.”

Chandra Bhushan Kumar, Labour Secretary · Indian Express ↗

Mansukh MandaviyaMansukh Mandaviya Union Labour and Employment MinisterChandra Bhushan Kumar Labour SecretaryEmployees' Provident Fund Organisation (EPFO) India's retirement fund administrator

EPFO launches WhatsApp service for PF balance checks, auto-settles small inactive accounts
Indian Express

How it unfolded 2 developments, newest first · click a bar or a number to jump articles

Peak 5 pieces in 4h at Nov 1, 1 AM; 13 pieces over 14 days (13 articles) Nov 1, 1 AM — 5 pieces · 5 articles — Google News 5Nov 1, 5 AM — 3 pieces · 3 articles — Google News 3Nov 1, 9 AM — 2 pieces · 2 articles — Newswires 2Nov 1, 1 PM — quietNov 1, 5 PM — quietNov 1, 9 PM — 2 pieces · 2 articles — Google News 2Nov 2, 1 AM — quietNov 2, 5 AM — 1 piece · 1 article — Google News 1Nov 2, 9 AM — quietNov 2, 1 PM — quietNov 2, 5 PM — quietNov 2, 9 PM — quietNov 3, 1 AM — quietNov 3, 5 AM — quietNov 3, 9 AM — quietNov 3, 1 PM — quietNov 3, 5 PM — quietNov 3, 9 PM — quietNov 4, 1 AM — quietNov 4, 5 AM — quietNov 4, 9 AM — quietNov 4, 1 PM — quietNov 4, 5 PM — quietNov 4, 9 PM — quietNov 5, 1 AM — quietNov 5, 5 AM — quietNov 5, 9 AM — quietNov 5, 1 PM — quietNov 5, 5 PM — quietNov 5, 9 PM — quietNov 6, 1 AM — quietNov 6, 5 AM — quietNov 6, 9 AM — quietNov 6, 1 PM — quietNov 6, 5 PM — quietNov 6, 9 PM — quietNov 7, 1 AM — quietNov 7, 5 AM — quietNov 7, 9 AM — quietNov 7, 1 PM — quietNov 7, 5 PM — quietNov 7, 9 PM — quietNov 8, 1 AM — quietNov 8, 5 AM — quietNov 8, 9 AM — quietNov 8, 1 PM — quietNov 8, 5 PM — quietNov 8, 9 PM — quietNov 9, 1 AM — quietNov 9, 5 AM — quietNov 9, 9 AM — quietNov 9, 1 PM — quietNov 9, 5 PM — quietNov 9, 9 PM — quietNov 10, 1 AM — quietNov 10, 5 AM — quietNov 10, 9 AM — quietNov 10, 1 PM — quietNov 10, 5 PM — quietNov 10, 9 PM — quietNov 11, 1 AM — quietNov 11, 5 AM — quietNov 11, 9 AM — quietNov 11, 1 PM — quietNov 11, 5 PM — quietNov 11, 9 PM — quietNov 12, 1 AM — quietNov 12, 5 AM — quietNov 12, 9 AM — quietNov 12, 1 PM — quietNov 12, 5 PM — quietNov 12, 9 PM — quietYesterday, 1 AM — quietYesterday, 5 AM — quietYesterday, 9 AM — quietYesterday, 1 PM — quietYesterday, 5 PM — quietYesterday, 9 PM — quietToday, 1 AM — quietToday, 5 AM — quietToday, 9 AM — quietToday, 1 PM — quietToday, 5 PM — quietToday, 9 PM — quiet 1–2
Nov 2Nov 3Nov 4Nov 5Nov 6Nov 7Nov 8Nov 9Nov 10Nov 11Nov 12yesterdaynow · 11:08 PM ET
  1. 2

    Mandaviya frames reforms as worker-centric innovation for EPFO's 75th year

    Speaking at EPFO's 74th Foundation Day, Mandaviya emphasised that social security must be driven by human sensitivity and compassion for workers. Labour Secretary Chandra Bhushan Kumar called for constant digital-age evolution to reach beneficiaries in both organised and unorganised sectors.

    “Social security must be driven by human sensitivity, adding that every concern and grievance of workers must be addressed with compassion and empathy.”
    — Mansukh Mandaviya
  2. 1

    EPFO launches WhatsApp service and auto-settlement of small inactive accounts

    Union Labour Minister Mansukh Mandaviya announced a verified WhatsApp service for EPFO's 34 crore total members and 8 crore active subscribers, enabling access to PF balance, transactions, and passbooks. Simultaneously, EPFO began automatic settlement of inoperative accounts with balances up to Rs 1,000 following Aadhaar and bank verification.

    “This will make routine services accessible through a familiar mobile platform and reduce the need to visit EPFO offices.”
    — Ministry of Labour and Employment
    1. first by The Economic Times, 13d ago · also Rediff, Livemint, Indian Express, Times of India

      6 more headlines
    2. first by The Times of India, 13d ago · also Telegraph India

      1 more headline
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